3737 State Rd
Cuyahoga Falls, OH 44223

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Sales: 855-898-6366

Used Cars: 888-761-2105

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Spitzer Ford Cuyahoga Falls

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

1610 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very methodical, high tech.

Reviewed by pramod.koradiaDecember 11, 2025

Very methodical, high tech. Clear communication. Clean waiting area. Clean service area. Friendly office staff. Corey was courteous and professional.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Did all of the work that had to be done on time.

Reviewed by KIRKGORRISDecember 10, 2025

Did all of the work that had to be done on time. Did all of the work that had to be done and showed video of the work.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing about your experience with Al Spitzer Ford. We appreciate your business and hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Scott was super pleasant to deal with.

Reviewed by Disappointed ford ownerDecember 09, 2025

Scott was super pleasant to deal with. But the pleasantries ended with him. The repair technicians told me my first repair wasn’t possible, ( which was corrected at another ford dealer) and the second one they created a problem that wasn’t there. Not sure I’ll return for service again.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Spitzer Ford Cuyahoga Falls

Welcome to a whole new world of car buying here at Al Spitzer Ford!

We are proud to serve customers near Cleveland and Akron with quality new and used vehicles professional Ford Maintenance and friendly customer service. We offer fantastic deals on new Ford cars rugged Ford trucks and spacious SUVs.

And our Spitzer Value Pricing lets us give you the best price upfront on any new Ford of your choice!
"Saving You More Since 1904!"

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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