3670 Fernandina Rd
Columbia, SC 29210

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Sales: 803-708-7226

Used Cars: 803-708-7226

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Dick Smith INFINITI

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

241 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Micheal Brown was very un-perfessional.

Reviewed by Karen Anderson December 07, 2025

Micheal Brown was very un-perfessional. Never call back or answers the phone. I paid $2500 to fix my car. Car wasn't ready when I picked it up, had appointment to recheck car Michael wasn't there. He's always unavailable.my raido system was working when the car was dropped off, and not working when I picked it up. They want me to pay another $1200 plus to fix something that wasn't broken when they git the car. I declined that. Very bad service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

It was very difficult to make contact with the manager.

Reviewed by annette.poundsNovember 30, 2025

It was very difficult to make contact with the manager. I had to call several times just to get a response.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your feedback, Annette. We’re sorry to hear you had trouble reaching our manager and appreciate you bringing this to our attention. Your experience matters to us, and we’ll make sure it’s easier to connect next time. We look forward to welcoming you back and providing a smoother visit.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly staff.

Reviewed by DEBRABONNETTENovember 23, 2025

Friendly staff. Convenient and efficient. Very accommodating. Prompt service. Informative of the process in getting my car serviced.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your review, Debra! We’re delighted to hear our team provided friendly and efficient service. It’s wonderful that you found the process clear and accommodating. We appreciate you choosing us and look forward to seeing you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Dick Smith INFINITI

Dick Smith INFINITI is the best place to buy or lease your next automobile. We have the best selection of new and used vehicles. Lexington, Orangeburg, Dentsville, and Cayce, SC INFINITI customers will have a hassle-free car-buying experience with us. We are confident that you will find the vehicle you are looking for at our dealership near Newberry! An INFINITI vehicle is more than just that. It is a mark of class and sophistication.

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