Mercedes-Benz of New Orleans

Vic and Herb were absolutely horrible. The dealership smelled like moldy fungus. However, Clarence Moret was able to efficiently sell me a white C 300 for an affordable price. The smell is still in my nose about 3 days later, so y'all will not be seeing from me again. Also, I totaled the car, so I was wondering if there is any way to return it within 30 days. For your troubles, I will give you a free play from my Discord: take the Buccaneers moneyline tonight. #BakerMayfield

Purchased a vehicle Aug. 6th 2025. I decided to do tax tile with the DMV since dealers are known to add adverse/excessive fees. They still managed to charge me a notary fee without notarizing anything. The most important part is a purchased a vehicle and was not giving the correct paperwork and all documentation provided states I owe a back when I purchased the car in cash. I have been geeked the run around. Omv will not transfer title unless balance reflects zero. I’ve been to the dealership on 2 occasions only to still get the wrong paperwork. Vehicle vin ended up getting flagged by the OMV and now they suggest letting Mercedes complete the paperwork and just go through them 😒. Meanwhile I still don’t have any proof of a paid in full vehicle. Just registration. Seriously disappointed and disgusted by the entire situation.

I have made numerous phone calls leaving messages for William Russ in financial department. I have left messages for his supervisor. I have sent several emails to William Russ in the last month. I have not had any response from him or sales associates or financial supervisor. I would recommend Mercedes Benz of Baton Roughe over this dealership!