1955 Dual Hwy
Hagerstown, MD 21740

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Sales: 855-211-3633

Used Cars: 877-245-2817

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Mercedes-Benz Of Hagerstown

Overall Rating:

5 (out of 5)

99% recommend this dealer

3361 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

MB of Hagerstown is fantastic.

Reviewed by JuliaDecember 10, 2025

MB of Hagerstown is fantastic. I had an emergency repair—without an appointment, i pulled into the check in bay and Alex immediately let me know they would take care of it for me. Everyone was kind, helpful and polished. It’s always a great experience at Mercedes Benz of Hagerstown!!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Julia, we're happy to hear Alex and the team took such good care of you in a pinch! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

Shoutout to Nicholas for the phenomenal service!

Reviewed by MichelleBarthelmeDecember 10, 2025

Shoutout to Nicholas for the phenomenal service! They were so friendly and went the extra mile to ensure my satisfaction."

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Michelle, thank you for sharing your awesome review of Nicholas! It made our day to hear his phenomenal service made such a difference. We hope you’ll return to Mercedes-Benz of Hagerstown for all of your future auto needs.

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

I have always had excellent service at this dealership.

Reviewed by mouse314December 05, 2025

I have always had excellent service at this dealership. The people in the service department are pleasant and helpful and provide a nice place to wait while my vehicle is serviced. I like the way they take good care of my car and then wash it before returning it to me.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your review with us! We love hearing that our customers feel well taken care of here at Mercedes-Benz of Hagerstown. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

About Mercedes-Benz Of Hagerstown

With award-winning service a professional sales and leasing team and having won eight Mercedes-Benz's 'Best of the Best' awards for customer excellence Mercedes-Benz of Hagerstown offers you the level of automotive satisfaction you expect.

With a broad selection of new and quality certified pre-owned vehicles Mercedes-Benz of Hagerstown can find the vehicle that fits both you and your lifestyle!

Visit us online at www.drivemb.com.

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