Westgate Triad Mitsubishi

Their professionalism with you even if you're there close to their closing time is out of this world compared to another dealerships that I went to. That sales manager had a bad attitude for trying to sell a car. That is the reason why I came back to buy from WESTGATE Triad. I stopped in 3 times before I made my decision and they were great every time with smiling faces. And their deal was better also.

Edited with an update - I was hoping I could say this was resolved and they have "made this up to me" like the reply here says, but unfortunately, they have ruined their name even more. Clay the owner called me and very rudely said they now are unwilling to fix the scratches they lied about being on the vehicle. Highly do not recommend buying anything from Westgate Triad. They have a terrible team of lying employees. If I could go back, I would have purchased it from anywhere else. Purchased a '24 Outlander a couple weeks ago after over a week after being in contact with this dealership about coming to get in for about 2 weeks. Within 10 minutes of being at the dealership I noticed a bunch of little marks on it that looked like scratches and asked Ryan about them. Ryan stated they were just adhesive from the packaging during transit, and it would all be taken care after he said that I stopping looking at it because if they were all marks from the protective packaging during transit, I did not need to look for other things that might be wrong exteriorly because it would have been covered. We got all the paperwork filled out and Ryan moved the car, so it was right by the door in the shade then we left. Three days later I went to drive it the first time after getting it back home and since the sun was out noticed all the spots, I had pointed out were still there. After messaging Ryan, he said I needed to purchase a car safe adhesive remove. After wiping everything down some of the obvious adhesive spots came out but the matching scratches down the side did not because they were SCRATCHES not adhesive. I sent videos and pictures showing most of them to Ryan which he said he would show the management team the following morning which he never did. I finally messaged him the later to see if there was an update, and was only asked if I was going to be in their area soon. After informing him I had no plans of driving there (2.5 hours away) he would not reply to any of my messages. The following week my dad was finally about to get ahold of the owner, and they are only willing to fix them if I drive down. So, who knows what type of job they are going to do fixing it. On less important note. I filled out the information online and made it very clear this was my car. I was paying for it and my dad was only co-signing so I could get the 0% APR. When filling out the paperwork there we questioned why my dad was listed first and the finance guy assured us that they were equal on the accounts. Now when setting up all my payment with Santander they say he is the account holder, and I am the co-signer and the only way to fix it is to have them refinance it. If I could give a place 0 stars I would.

Got a 2019 Toyota Highlander 7/27/22. It was certified pre owned with a 3 month, 3k mile warranty. On 8/17/22 the AC went out. I messaged their chat about this and was told the warranty should cover the repair. When I took my car in to Toyota I was told that I needed to replace the AC Compressor. They found freon levels low and said that my AC compressor locked up. They also said the AC repair was not covered and I should contact who I purchased the vehicle from. I contacted the service department and they said that it was not covered under warranty and they would not correct the issue. I had the car for 3 weeks and now I already have a repair of $2400 for a certified pre-owned Toyota vehicle. Unacceptable. They should stand behind their product. Do not purchase used from here