13543 N Auto Show Ave
Surprise, AZ 85388

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Sales: 833-918-6468

Used Cars: 866-240-4123

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 5:00am – 7:00pm
Tue 5:00am – 7:00pm
Wed 5:00am – 7:00pm
Thu 5:00am – 7:00pm
Fri 5:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Toyota of Surprise

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

453 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Courteous, friendly, efficient and professional toyota

Reviewed by gdDecember 12, 2025

Courteous, friendly, efficient and professional toyota staff who make you feel comfortable,and at ease.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ahh what a great experience here!

Reviewed by Niuhusky10December 11, 2025

Ahh what a great experience here! After much research we decided Toyota was going to be our next car. Cole was very helpful and knowledgeable about the vehicles and he made the car buying experience a wonderful one. He made sure to meet us at the number we needed and was upfront and honest about everything. Cole and the dealership were great at dealing with my special needs son on the sales floor during paperwork. The gentleman in finance was also super great and transparent on pricing. I have recommended Cole and Toyota of Surprise to others already. Cole has even followed up a few times to make sure everything is going smoothly even 2 weeks after our purchase.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience at Toyota of Surprise. We appreciate your recommendation and are glad our team could assist you and your family. Your satisfaction with the car buying process means a lot to us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I found my RAV4 hybrid though the Toyota web site and

Reviewed by north32ndDecember 09, 2025

I found my RAV4 hybrid though the Toyota web site and purchased with Scott McEwan, Internet Sales Manager at Toyota of Surprise. Scott was very attentive and walked me through the entire process, including trade in of my previous car which was licensed out of state. I really appreciated Scott’s advice and clear communcation throughout the whole process. Highly recommend this dealer.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your kind words about your RAV4 Hybrid purchase experience. We're glad our team provided clear communication and support throughout. We appreciate your recommendation.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Toyota of Surprise

Toyota of Surprise is the newest addition to the Penske Automotive Group family in Arizona. We are also the newest Toyota dealer in Arizona as well. Expect exceptional car buying and servicing experiences from the start. We go about the entire process with our Fast Fair Friendly philosophy. Thanks for looking. You'll be very pleased.

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